After a communications audit with Executive AirShare’s management and marketing team, we worked to identify and craft compelling messaging. We discovered what customers especially love about the company – its flexibility and service. We knew the entrepreneurial story of an upstart company taking on the industry big boys resonated with a base of clients who value business, but love family.
Our mix of photography, infographics, maps, modernized palette and fonts created a cohesive vision that elevates the brand. Our digital team’s deep research into the website’s analytics and performance revealed pitfalls and missed opportunities. Navigation was confusing. Poor mobile responsiveness and a lack of optimized search terms for the fractional market, generated few new leads. Our developers crafted a strategy for the website to fully pull its weight. To become a lead generator and active marketer.
Robust messaging proudly promoted Executive AirShare’s status as the nation’s third-largest fractional provider – a company that not only competes with larger organizations, but out-delivers them. A hungry company that continued to grow while others in the market shrank. Targeted digital campaigns, email and engaging social strategies put Executive AirShare in front of key decision-makers. Highly focused direct mail to key cities in the nation’s midsection and direct digital media drove prospects to specific landing pages. Intimate customer events, such as one with World Golf Hall of Famer and shareowner Tom Watson, added to the experience and personal touch the company provides. The campaign delivered on Executive AirShare’s promise – excellence without sacrificing economy.
A focus on the Executive AirShare’s key differentiator flowed through a complete brand refresh and total website revamp. With information-rich charts and appealing visuals, prospects saw at a glance the value proposition of days vs. hours. Sleek photos and crisp infographics of the young, advanced fleet appealed to high net-worth business owners, who do an average of 20 hours of online research before ever picking up the phone. Compelling case studies provided the ultimate word-of-mouth referral from one business person to another. We told the stories of dedicated pilots and crew, highlighting a level of service that’s standard for Executive AirShare, but absent from the bigger outfits.